Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Special Order Parts are not returnable.

Additional non-returnable items:

• Items Labeled "Special Order"
  - Gift cards
  - Engines or Machines with Engines
  - Some health and personal care items
  
  To complete your return, we require a receipt or proof of purchase.
  Please do not send your purchase back to the manufacturer.
  
  There are certain situations where only partial refunds are granted (if applicable)
  - Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  - Any item that is returned more than 30 days after delivery
  
  Refunds (if applicable)
  Once we receive and inspect your return, we will email you to notify you that we have received your returned item. We will also email you to let you know whether your refund has been approved or rejected.
  If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
  
  Sale items (if applicable)
  Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  
  Shipping
  To return your product, you should mail your product to:
• Lube Suppliers Store
• 614 S. Broadway Street
• Stanley WI 54768, United States
  
  You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.
  
  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  
  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.